Recently we have been made aware of a situation where players have been sharing accounts between members of their guild. While not technically a violation of our Terms of Service to do so, it can put your account, and your personal life, at risk by doing so. You should never share your account credentials with anyone, especially if you have bound your account to a personal and primary email or Facebook account.
Once a person has access to your account credentials to log into HoDA, this also means they have access to log into that email or Facebook account as well. A person could very easily impersonate you in your real life by having this information, sending emails as you or interacting on Facebook as you. Additionally, whatever information you have available through those accounts would then be made available to this person. If you also use these accounts to access any other systems, by sharing these credentials, you have now given that person access to those systems as well.
This can be a cause of Identity Theft. Given how much information we store online, particularly through email and Facebook, it is not difficult for a dishonest person to take your account login credentials and gain access to a great deal of your personal information, and take over your life. This may lead them to having access to your banking information, credit card information, work and medical history, etc.
What actions can you take to prevent this?
NEVER GIVE OUT YOUR LOGIN CREDENTIALS. Be sure your account credentials remain secure. Update your passwords from time to time, and don't use the same password everywhere you use the account.
For more information on how to keep your accounts secure, check out the following articles:
Game Center: https://support.apple.com/en-us/HT201303
If you're worried that someone else has control of your game account and your security might have been compromised, please follow one of the links below.
For Google Play accounts (Android): https://support.google.com/mail/answer/50270
For Game Center accounts (iOS): http://www.apple.com/support/contact/
For Facebook accounts: https://www.facebook.com/help/131719720300233/
What are the HoDA policies regarding account credentials?
- Heroes of Dragon Age Staff will never ask for your login credentials, nor do they have access to your login credentials.
- Heroes of Dragon Age is not responsible for any lost, stolen, or otherwise shared passwords.
- All activity taken on an account is considered an authorized use of that account. We do not differentiate between users of an account provided the account has been accessed through a login process.
- Customer Support will attempt to secure and recover accounts as best as possible, but ultimately the responsibility of account security falls to the account owner.