Google has informed us that it is their policy for a newly created Google Wallet account, that there will be a 48 hour transaction prevention window.
Orders placed during this period will be reported as canceled by Google Wallet to our game.
Funds will initially be debited by Google Wallet, but we are told that they are refunded within the 48 hour waiting period. We do not have the ability to override this hold.
Once the prevention window has passed, you will be able to purchase Gems normally.
For further assistance, please feel free to visit the Google Wallet help center at https://support.google.com/wallet. Google Wallet support is available 24/7.