Please take note of the following changes to our hours for the 2017 Holiday Season:
November 23-24, 2017: Closed
December 25-26, 2017: Closed
January 1-2, 2018: Closed
Reduced hours December 16-31, 2017:
|Monday||8:00 AM - 12:00 PM EDT|
|Tuesday||8:00 AM - 12:00 PM EDT|
|Wednesday||8:00 AM - 12:00 PM EDT|
|Thursday||8:00 AM - 12:00 PM EDT|
|Friday||8:00 AM - 12:00 PM EDT|
We thank you for your patience as we may experience delays in processing requests during this time.
Regular business hours will resume on Wednesday January 3, 2018. We wish you and yours very happy holidays and a prosperous new year!
Customer Support is available during the following business hours:
|Monday||8:00 AM - 6:00 PM EDT|
|Tuesday||8:00 AM - 6:00 PM EDT|
|Wednesday||8:00 AM - 6:00 PM EDT|
|Thursday||8:00 AM - 6:00 PM EDT|
|Friday||8:00 AM - 6:00 PM EDT|
Our offices are closed on major US Holidays. Please allow 1-2 Business Days for your request to be processed. During times of major releases, ticket volumes may be higher than normal, and your patience is appreciated.
If you do not receive an automated confirmation email within 24 hours of submitting your request, please check your spam folders. Be sure to add email@example.com to your contacts list to avoid capture by email spam filters.
Please submit only one ticket per issue. If an issue has resolved, we kindly ask you to set the ticket to solved. You may check on the status of your ticket at any time here in our Help Center.